Klarna is a Swedish payment service provider specialising in invoicing.

Please follow this link. (Please note that the First Single Invoice by email has no administration fees).

Select the payment method "Invoice with Klarna" and follow the instructions.

When paying with Klarna, you must enter your personal data carefully, as a credit check and a data comparison will be carried out at Schufa. Even small discrepancies, such as a number turner in the house number, can ensure that the purchase on account is not approved.

These conditions must be fulfilled:

- At least 18 years old

- Positive credit rating

- Invoice and delivery address must be identical and correspond to the registration address.

- Indication of gender, date of birth and telephone number Mandatory (data comparison)

In addition, a credit limit is set for each Klarna customer, depending on personal payment history and creditworthiness. You can therefore only purchase via Klarna for the maximum amount that has been set for you, but not communicated. This applies to all your orders that you pay for via Klarna added together.

As a single invoice by e-mail approx. 48h after booking confirmation. You have the option of partial payment (at least 10% of the outstanding amount). Payment possible via e-banking or the Klarna app. 

We charge an invoice fee of Euro 0 per purchase. If you are in default of payment Klarna can demand compensation for the damage caused by each reminder in the amount of 1.20 €. You are free to prove that Klarna has suffered no or only minor damage.

Single invoice

- 14 days after receipt of goods

- Monthly invoice always until the end of the month

The term of payment is stated on the invoice.

You will receive a corrected invoice by email for the cancelled products or order that replaces the original invoice.

If you have any questions about the invoice, you can contact KLARNA customer service. https://www.klarna.com/de/kundenservice/

Customer service is available 24/7 via chat.

Please give us a call: +41 71 727 86 86

Or contact us by email: [email protected]

The customer service is available from Monday to Friday from 08.00 - 17.00 o'clock.