Rohner Socks® | Expédition et retours - Rohner Socks EU

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Expédition et retours

Rohner_dispatch_et_retour

Nos envois de colis sont neutres pour le climat. Cela signifie que la quantité d'émissions de CO2 indiquée est compensée par un projet de protection du climat afin de réduire ensemble les émissions de gaz à effet de serre.

Envoi de colis en Suisse

Dans son engagement pour le climat, la Poste met l'accent sur la réduction des émissions de CO2 La Poste suisse envoie toutes ses lettres et tous ses colis sans impact sur le climat.

Vers le certificat

Envoi climatiquement neutre de la Poste suisse

La réduction des émissions de CO2, la promotion des énergies renouvelables et l'efficacité énergétique sont les principales priorités de l'engagement pour le climat. Pour en savoir plus, cliquez ici.

Envoi de colis dans l'UE et dans le monde entier

Pour les envois en dehors de la Suisse, nous faisons appel à UPS, qui traite également ses envois de manière climatiquement neutre. Cela implique certes un petit supplément de prix, mais cela en vaut la peine pour que nos envois en dehors de la Suisse soient également neutres pour le climat.

Vers le certificat

Retours

Ne vous inquiétez pas si vous avez changé d'avis ou si les produits que vous avez commandés ne vous plaisent pas. Voici quelques conseils pour les retours et les échanges :

1) Les produits peuvent être facilement retournés dans les 14 jours suivant leur livraison.

2) Veuillez contacter notre service clientèle si vous souhaitez effectuer un retour pour quelque raison que ce soit, [email protected]. Ou remplissez simplement notre formulaire de retour.

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